Terms & Conditions Bienarté

Terms & Conditions

Terms and Conditions

Cancellation and Refund Policy

Brisbane Painting Classes reserves the right to amend any class, tutor or schedule. In such circumstances, we will endeavour to provide a substitute of equal standing. Should a course or workshop be cancelled due to insufficient enrolments, any student enrolled in that class will be contacted and an alternative class, credit or refund arranged.


Please choose carefully as fees are non-refundable if the classes are going ahead. 


Refunds of course fees will only be given if the course is cancelled. Full payment must be made prior to commencement of the course. Brisbane Painting Classes cannot accept responsibility for changes to students' personal circumstances that prevent attendance. Classes missed are the student’s responsibility and are non-refundable. Students are not entitled to a discount or ‘make-up’ class if they miss a class in any course they are enrolled in.

Cancellation of enrolment

If you choose to withdraw from a course or workshop up to 7 days before its commencement, a $50 administrative fee applies to ALL enrolment changes irrespective of the price of the course or workshop. You may transfer the remaining value (class fee paid less administration fee) to another class or student, to be used within 12 months of the date payment was received.

If you choose to withdraw from a course or workshop within 7 days of its commencement, you will be charged 50% of the class fee. You may transfer the remaining value (half of the value of the class fee paid) to another class or student, to be used within 12 months of the date payment was received.

NO credit transfers if you withdraw or cancel 24 hours or less before the workshop.
NO refunds transfers or credits once the class has commenced.
Fees are non-refundable unless negotiated for an extended illness
There are no transfers, refunds or make up sessions if you miss a class because your personal circumstances change.


Payment of fees

Class fees are listed with the course details on our website. Payment of the full class fee via online credit card payment is required at the time of enrolment to secure your place. We accept Visa and Master Card.
If you do not wish to enrol via the web, you can enrol in person at our office. We accept Visa or Master Card, online direct deposits into our bank account, cash and cheques. Fees are inclusive of GST and tax receipts will be provided on receipt of payment.

Discounts on fees

Early bird: Enrol and pay for a full-term course or workshop at least 1 month before commencement and receive a 5% discount on the course fee.

Seniors, students, pensioners and concession card holders

5% discount on term courses or workshops. Conditions of these discounts:
Each discount cannot be used in conjunction with any other special offer or where the fee is already reduced;
Discounts must be requested when you enrol and pay as no retrospective discounts will be applied. You must provide proof of card via email or in person prior to enrolment.

Gift Certificates

‘Purchased’ gift certificates are valid 12 months from the date of purchase or until the date listed on the certificate. Our Cancellation and Refund policy applies to ‘Purchased’ gift certificates used to pay for classes.

Art Materials

Students in adult classes. Materials lists for classes are included in the class information on the websites. Students are required to supply their own art materials unless otherwise specified in the course or workshop description.

Course Recognition

Brisbane Painting Classes is not a Registered Training Organisation and as such, courses are not accredited. However, we do strive to deliver excellence in art education. A Record of Attendance can be provided by request on completion of a course or workshop.

BPC Marketing

From time to time we take photos or videos during class of students and artworks. These photos are used for Brisbane Painting Classes promotional purposes such as press advertising, brochures, social media, editorials and website. These photos will never be sold and will be used exclusively by and for Brisbane Painting Classes. As a Condition of Enrolment, your consent is implied. Should you not wish for us to take and use photos of you, your child or your artwork please notify us in writing.

Student conduct

Brisbane Painting Classes is a shared space and we expect students to respect fellow artists, artwork and property. Discrimination on the grounds of a person’s age, race sex, gender, sexuality, marital status, physical or intellectual disability, or religion will not be tolerated. Any inappropriate or disruptive behaviour may result in removal from the class. In this instance refund of any course fees will be forfeited.
It should also be noted that cleaning of your class art space and common areas is a shared responsibility.

Punctuality

Out of respect for other students and tutors, students are requested to be punctual for class. If you plan to arrive after the course or workshop has commenced, please provide a curtesy call to the office and we will notify the tutor.

Privacy

Contact information you supply to Brisbane Painting Classes will not be disclosed outside the school without your express consent, except where required by law. We do not retain any credit card information that you may provide.

Brisbane Painting Classes – Student Policy

Expectations of students

Students are to arrive on time for courses and workshops. Preferably arrive 10 minutes early to set up the working space.
Students are responsible to have their working area clean and tidy. All tools are to be cleaned and returned to their respective areas by the end of class.

Students must notify BPC of changes to personal details.

Students must wear or bring appropriate attire suitable for painting classes. Painting aprons are available.

Students are not to hinder other student’s ability to listen and learn during classes.

Any student who disrupts classes or are abusive, threatening or violent will be asked to leave and may result in removal from the course. In this instance refund of any course fees will be forfeited.

Mobile phones are to be turned to silent during all classes. Please restrict calls to breaks.
It is the student’s responsibility to collect their own artwork. Any art uncollected at the end of Term will be discarded unless special arrangements are made with BPC.

When using all materials and equipment provided by BPC, students are required to observe and follow the instructions available relating to cleaning, handling and storing.

Sometimes, due to unforeseen circumstances, a class may be cancelled unexpectantly. Students are advised to check their telephone messages before coming to class. Any cancelled class by BPC will be rescheduled.

Students unable to attend a class should advise BPC by phone or email.

Work Health and Safety Policy

BPC is committed to the active promotion of Work Health and Safety for all tutors and students.

Tutors and Students are responsible for their own health, safety and welfare. Students are asked to be mindful of other students regarding their health and safety within the studio environment.

Students should report unsafe conditions, faulty equipment and accidents to the Tutor immediately.

Students should abide by safe practices and comply with health and safety regulation.
Valuables
BPC accepts no responsibility for the loss or damage to any personal items or art materials belonging to students.

Student Work

BPC accepts no responsibility for the loss or damage to student work left in the studio. Students are encouraged to take their work home when finished unless required for the next class.

Pricing

All prices on this site are in Australian dollars and are subject to change. Prices include GST (if any) unless otherwise marked. An invoice/receipt will be issued on successful enrolment or purchase.